crm

18 articles

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  What is the Role of a CRM System in Your Sales Cycle?

  The sales cycle is a process your company goes through when dealing with a customer. It includes all activities related to closing the sale. Different companies include different steps and activities in their sales cycle, depending on how they define it.
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  • crm

  What is CRM? Everything you need to know

  A CRM system is a key tool for modern sales teams. But what exactly does it mean, and what changes does transitioning to CRM […]
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  • tools

  7 ways to improve communication and work organization at a sales department thanks to CRM 

   It’s no news that effective communication and organization of work at the sales department is the basis for success in sales. However, people often don’t know how to sort out the work of the sales team so that it’s performed in a repeatable way that will also ensure a high level of communication in the team. In this case, it’s worth using tools that will automatically introduce certain ‘rituals’ into the work of salespeople. We present 7 ways to improve communication and work organization at a sales department with the help of a CRM system. 
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  • for sales leaders

  When to move sales from Excel to a CRM system 

  Many companies, when asked how they manage their customer databases, still mention MS Excel as the primary tool for salespeople to work with. But there are much more advanced solutions out there, which provide comfort of work and security of the stored data.   
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  How to use Livespace to monitor and analyze sales 

  To give you a better idea of how Livespace can support the process of sales monitoring and analysis, we’ve prepared a few examples in which we explain which functions of the system are especially worth using. Expect practical step-by-step instructions that will help you immediately implement new sales management techniques and make better use of this CRM system’s capabilities. 
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  5 Reasons Why You Should Integrate Your CRM with Powerful Tools

  Choosing the right CRM for your business is crucial. However, it's not the end of your efforts—it's where it all begins. No man is an island, and the same wisdom applies to sales tools. In fact, the power of good customer relationship software lies in the integrations.
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  • business development

  How CRM Helps Insurance Brokers Improve Business Performance

  A sales-focused CRM can help improve business performance for insurance brokers. It helps with prospecting, data quality, renewal rates, measuring effectiveness and many more.
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  9 ways to automate B2B sales – the superpowers of the integration of Livespace CRM and Zapier

  Optimization of the work of sales teams makes many sales directors and company owners sleepless. The way to overcome this problem may be to use new technologies. An example of such a solution is the integration of Livespace CRM and Zapier, which gives countless possibilities for automating repetitive sales activities. 
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  How to Choose a CRM System

  As the world of business and industry becomes ever more competitive, choosing the correct CRM software will not only help your business get ahead of your competitors but allow you to become more efficient. Regardless of the size or scope of your business or scope, CRM software can do a vast amount of work, from understanding and nurturing your current customers to building new client relationships and automating time-consuming processes.
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  Connect Livespace to over 70 different apps using PieSync

  Livespace is delighted to be able to offer over 70 different integrations through its new connection with PieSync. This unique 2-way contact sync creates a connection between your Livespace account and your Marketing Automation platform, your Customer Care app, your Cloud Accounting apps, eCommerce and many more.
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  Why CRM Should Always Be at the Center of Your Business

  Every growing company continually faces new challenges. In fact, the larger your team grows and the more customers you acquire, more diversified decisions come your way and the more complex they become.
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  5 Reasons Why Your Company Needs a CRM

  Picture the scene: Mary is a newly-promoted leader on a six-person sales team in an automotive company. She’s ambitious and wants to boost the overall efficiency of her department. However, starting out in any new role is always challenging, especially when your duties involve managing people and establishing your authority.
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  5 Ways to Boost Your CRM Adoption

  Organizations spend countless hours reviewing, analyzing and testing multiple CRM options on the market. They may well test several options, before selecting the one that best suits their needs. Oftentimes they may spend thousands (or even hundreds of thousands) on customer relationship management software.
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  • for sales leaders

  B2B Sales Funnels & the Role of CRM

  Working with existing customers is fantastic, however, without an outbound sales strategy, many companies may find it difficult to grow and expand - particularly if the competition gets there first.
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  CRM – More Than Just Lead Management

  Sometimes referred to as customer acquisition management or contact management, lead management is the process of tracking and managing your prospective customers, and is a critical part of keeping your pipeline fresh and filled with new prospects.
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  How Customer Expectations Impact the Growth of CRM

  Customer loyalty cannot be taken for granted, and so companies are focusing on delivering a seamless customer journey, with a view to build a relationship with their consumers. Subsequently, organizations across multiple sectors and industries are investing heavily in CRM to help drive an improved multi-channel customer experience.
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  • tools
  • business development

  Why Use CRM for Your Business?

  In today's competitive markets, the companies that best manage their customer relationships are more likely to succeed than those that don't. And with the digital age of social media, consumer feedback is now at everyone’s fingertips.
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  • news

  New in LiveSpace: Mentions

  We've introduced a new feature: mentions! Thanks to them, communication in LiveSpace becomes even better. Mentions let you tag a user (or multiple users) in your notes and comments. All you have to do is type the 'at' symbol (@), and then (with no spaces) the first letters of a user's (or users') name.