Livespace

Livespace changelog

The list below shows the most important new features and improvements we have introduced in Livespace – from the latest ones back to the first, from 2013.

Last updated:

What's new in 2026

  1. 2026Latest
    ImprovementAIContacts

    New version of Company Researcher

    • Admins can tailor the report to the team’s needs: add up to 5 custom sections and turn off standard ones they don’t need.
    • Custom sections can search for information in selected sources only – up to 4 domains.
    • The agent identifies a company by its name, domain or Tax ID.
    • It also works in the mobile app, in Polish, English and Romanian.
    • Configuration is available to admins, starting with the Automation plan.
    Learn more: New version of Company Researcher
    New featureAIDeals

    Deal Health Score

    • A health score for every deal – a quick audit of whether the deal is being handled well.
    New featureLanguages

    Livespace in Czech

    • Livespace is now available in Czech.
  2. 2026
    New featureAIEmail

    AI Email Writer

    • An AI agent that helps you write emails to customers.
    • Available in Livespace Labs – the place where we test new features.
    ImprovementAIAccount and security

    AI agent settings

    • One place in settings to manage AI features and agents.
  3. 2026
    ImprovementReports

    New segmentation in Custom reports

    • Segment deals by products, costs and their groups for deeper revenue and margin analysis.
    • Segment by teams.
    • Conversion analysis supports processes with up to 10 stages (previously 5).
    Learn more: New segmentation in Custom reports
    ImprovementDealsReports

    Deal data completeness checks

    • Open and closed deal statistics show how many deals have no owner, product or close reason.
    • A new “no product” filter on the deal list helps you quickly find incomplete records.
    New featureIntegrations and API

    Livespace plugins

    • External apps embedded directly in a deal, company, person or space profile.
    • A plugin receives the current record’s data – e.g. a calculator, an accounting panel or your team’s own tool.
    • Available on all instances.
    Learn more: Livespace plugins
  4. 2026
    New featureAutomation

    Workflows v2 – new process automations

    • Link an event to an action without technical knowledge. For example, when a custom field is filled in, the system automatically checks off an action in the sales process.
    • Automatically create a new deal when another deal’s status changes.
    • Send webhooks as an automation step.
    • All automations in one panel.
    Learn more: Workflows v2 – new process automations
  5. 2026
    New featureAIContacts

    Company Researcher

    • An AI agent that gathers information about a company on its own and completes its profile.
    • An admin enables it in Account settings → AI Agents.
    Learn more: Company Researcher
  6. 2026
    New featureAIReports

    AI custom reports

    • Type a business question and AI builds the report: it picks the metrics, filters and chart type.
    • You can refine the report in a conversation with the assistant.
    • Available starting with the Automation plan, with a monthly limit per user.
    Learn more: AI custom reports
    New featureIntegrations and APIAutomation

    Webhooks for everyone

    • Standalone webhooks are available to all users – Livespace sends data to other systems on its own when something happens.
    • A new “task created” trigger (task.created).
    Learn more: Webhooks for everyone
    New featureDeals

    Sales process activities

    • You can attach tasks (up to 3) and customer emails to actions in the process.
    • When all activities are done, the process action checks itself off.
    • Activities are visible in the process, on the task list and in the cockpit.
    • Enabled by default on all instances.
    Learn more: Sales process activities
    IntegrationIntegrations and API

    Play VoIP integration for everyone

    • Calls from Play Virtual PBX are automatically logged on the customer’s board.
    • Call statistics and access to call recordings.
    • Available on all instances with no additional setup on the Livespace side.
    Learn more: Play VoIP integration for everyone
    ImprovementLook and navigation

    Search results sorting

    • You can sort search results. The feature is enabled by default.

What's new in 2025

  1. 2025
    New featureEmail

    Replies in email threads

    • Reply to a message directly from Livespace, within the same thread.
    • The entire conversation history with the customer stays in one place.
  2. 2025
    New featureNotes

    Note templates

    • Ready-made note templates for faster, more consistent note-taking, e.g. after a meeting or call.
    ImprovementLook and navigation

    Better search

    • More accurate search by Tax ID, email, website address, phone number and custom fields.
    • Correct search for phrases with special characters.
  3. 2025
    New featureEmail

    Email threads

    • Related messages are automatically grouped into threads.
    • It’s easier to follow the whole conversation with a customer.
    Learn more: Email threads
  4. 2025
    New featureNotes

    Note formatting

    • Bulleted and numbered lists, bold text, highlights and links in notes.
    ImprovementDeals

    Completed tasks on the deal board

    • When a task is completed, an entry showing who completed it and when appears on the deal board.
  5. 2025
    ImprovementLook and navigation

    Refreshed navigation

    • A new look for the main CRM menu – simpler and clearer.
    New featureNotesDeals

    Pinned notes in deals

    • Pin the most important notes to the top of the deal view so everyone on the team sees them right away.
    ImprovementReportsAccount and security

    Permissions in Custom reports

    • You decide who can create reports and who can only view them.
    New featureLanguages

    Livespace in Romanian

    • Livespace is available in Romanian.
    ImprovementNotes

    Longer notes

    • A note can now be up to 50,000 characters long.
  6. 2025
    New featureImport

    Import 2.0

    • Smart duplicate detection.
    • Large files import up to four times faster.
    • Sample files to download make it easier to prepare your data.
    Learn more: Import 2.0
    ImprovementReports

    Custom colors in reports

    • You can give each metric on a chart its own color.
  7. 2025
    New featureAutomation

    Process automation

    • Repetitive actions in the sales process run on their own, with no coding.
    • Process steps can be linked to form fields.
    Learn more: Process automation
    ImprovementReports

    New metrics in Custom reports

    • A scheduled emails metric.
    • Group contacts and companies by address – city, country and more.
  8. 2025
    New featureReports

    Custom reports

    • Your own dashboards and reports built directly from CRM data.
    • Key metrics in one place, always up to date.
    Learn more: Custom reports
  9. 2025
    New featureDeals

    Sales process templates

    • Ready-made templates based on the Sandler, MEDDIC and BANT methodologies.
    • Quickly roll out and test a new sales process.

What's new in 2024

  1. 2024
    ImprovementEmail

    Filtering emails by owner

    • The message list shows the contact owner.
    • Messages can be filtered by owner.
  2. 2024
  3. 2024
    ImprovementLook and navigation

    New menu in Livespace

    • New navigation in the web version, enabled for everyone.
    ImprovementContacts

    Saved filter author and visibility

    • Each saved filter shows who created it and whether it is private.
  4. 2024
    ImprovementNotes

    Improved notes

    • Note content is saved automatically – nothing is lost if you close it by accident.
    ImprovementLook and navigation

    New app design

    • A refreshed Livespace look, enabled for everyone.
  5. 2024
    ImprovementIntegrations and APIAutomation

    Deals by process step in Zapier and Make

    • Zapier and Make can fetch deals by sales process step.
    • For example, when a deal reaches the “Offer” stage, Make sends a text message or adds a task in another tool.
  6. 2024
    IntegrationIntegrations and APIAutomation

    Make integration

    • Livespace connects with hundreds of apps through Make, with no coding.
    • Ready-made scenarios, e.g. contacts from a WordPress form, text messages via SMSAPI or syncing with GetResponse.
    Learn more: Make integration
  7. 2024

What's new in 2023

  1. 2023
    New featureDeals

    Stalled deals on the Kanban board

    • An alert for deals that have been in one stage for too long.
    • An alert for a missed close date.
    • The deal card shows how long the deal has been in the current stage and its expected close date.
    • You set the stage length in the process configurator.
    Learn more: Stalled deals on the Kanban board
  2. 2023
  3. 2023
  4. 2023
    New featureEmail

    Choosing folders for email sync

    • You decide which mailbox folders or labels go to Livespace.
    • Admins can set default folders for all accounts in the company.
    • When a folder is turned back on, Livespace pulls in messages from the time it was off.
    Learn more: Choosing folders for email sync
  5. 2023
    ImprovementReports

    Average sale value from realized sales

    • Average sale value is calculated from realized sales value when distinguishing forecast and realized sales is turned on.
    ImprovementCalendar and tasks

    Better Outlook calendar sync

    • Improved sync of tasks and events with the Outlook calendar.
  6. 2023
  7. 2023
    New featureDeals

    Required product when winning a deal

    • You can require a product to be added to a deal before it can be won.
    • The block works on the deal profile, on the Kanban board and in bulk status changes.
    • You turn it on in the process configurator, in the won deals column.
    • Requires product support to be enabled.
    ImprovementCalendar and tasks

    Task sync from calendars

    • Improved sync of tasks from Google and Outlook calendars to Livespace.
    ImprovementIntegrations and API

    SALESmanago integration API update

    • An updated integration with the SALESmanago API.
  8. 2023
    ImprovementIntegrations and API

    Importing contacts from SALESmanago

    • Improved import of contacts from SALESmanago into Livespace.
    ImprovementEmailAutomation

    Email sequences with deal contact data

    • Email sequences correctly fill in data from the fields of the contact assigned to the deal.

What's new in 2022

  1. 2022
    ImprovementAccount and security

    Better object hiding

    • Information from hidden related objects is not visible to people without access.
  2. 2022
    New featureAccount and security

    Turning off chat for users

    • Admins can turn off the internal chat for everyone except admins.
  3. 2022
    ImprovementAccount and security

    New payments view

    • A better view of payments and invoices in account settings.
  4. 2022
    ImprovementDeals

    Default reason for automatic deal closing

    • You can set the reason the system enters when it changes a deal’s status automatically.
    ImprovementCalendar and tasks

    Tasks without a type

    • A new filter shows tasks with no type set.
  5. 2022
    ImprovementContacts

    Tax ID as a required field

    • You can make the Tax ID field mandatory when adding a company.
    • It is the first built-in (rather than custom) field that can be required.
  6. 2022
    ImprovementReports

    Performance statistics as a table

    • You can view the sales funnel as a table.
    • Statistics show the number of deals and products.
    New featureReports

    Custom statistics in the cockpit

    • You choose which statistics you see in the cockpit.
    New featureReports

    Saved statistics views

    • Save filtered statistics as tabs and return to them with one click.
    • Results refresh only after you apply the filters, so you work faster.
    • Closed deals can be filtered by date added.
    ImprovementLook and navigation

    New visual identity

    • Livespace has a new look – a new logo and colors in the app.
  7. 2022
  8. 2022
    ImprovementDeals

    Tips without checking off the action

    • Clicking the light bulb with a tip no longer marks the action as done.
  9. 2022
    New featureAccount and security

    Two-factor authentication (2FA)

    • Extra login security with a code from an app.

What's new in 2021

  1. 2021
  2. 2021
    ImprovementDeals

    Company and person contacts on the Kanban board

    • From the Kanban board, you can see the contact details of the company and the person linked to the deal.
    ImprovementContacts

    Custom field description

    • You can add a description to a custom field type that suggests what to enter.
    New featureCalendar and tasks

    Restoring deleted tasks

    • Deleted tasks can be reviewed and restored.
    ImprovementEmail

    Exchange and Outlook mailboxes via IMAP

    • Exchange and Outlook mailboxes can be connected via IMAP.
  3. 2021
    ImprovementDeals

    Adding a missing contact to a deal

    • From the Kanban board, you can see a deal’s contact persons and add a missing one.
    ImprovementDeals

    New default deal name

    • The default deal name includes the sales process name.
    ImprovementContacts

    Object IDs in table view

    • Company, person and deal ID columns in table view.
    New featureDeals

    Required field when winning a deal

    • Previously, a custom field could only be required when adding a deal. Now it can also be required when winning one.
    • When data is missing, Livespace opens the deal form with the fields highlighted.
    • It also works for deals added before the rollout.
    • For example, a sales rep can’t win a deal until they fill in the data needed to fulfill the order, such as the delivery address.
  4. 2021
    ImprovementAccount and security

    Change history for deleted users

    • The change history can also be filtered by users who have been deleted.
    ImprovementEmailAutomation

    Email campaigns to deal contacts

    • You can send a campaign to people linked to selected deals.
  5. 2021
    ImprovementContacts

    Easy file deletion

    • Delete files with one click.
    ImprovementDeals

    Contact details on the Kanban board

    • See the customer’s phone number and email without leaving the Kanban view.
    ImprovementAccount and security

    Filtering change history

    • It’s easier to find a specific change in the history.
    ImprovementEmailAutomation

    OR and CTR hints in campaigns

    • Campaign statistics explain what the open rate (OR) and click-through rate (CTR) mean.
  6. 2021
    New featureAutomation

    Task after a lost deal

    • When a deal is lost, the system automatically creates a task, e.g. a reminder to get back in touch in 3 months.
    ImprovementImport

    IDs in exports

    • Exported files include object IDs, making it easier to update data later via import.
    Learn more: IDs in exports
    ImprovementReportsIntegrations and API

    API changes don’t count as activity

    • Changes made via the API are no longer counted as user activity.
  7. 2021
    New featureEmailAutomation

    Email campaigns

    • Send bulk messages to selected contacts straight from Livespace.
    • Open and click statistics.
    Learn more: Email campaigns
    New featureContacts

    Unique fields

    • A custom field can be marked as unique – the system won’t allow the same value to be entered twice.
    Learn more: Unique fields
  8. 2021
    ImprovementCalendar and tasks

    Times for short tasks

    • Tasks shorter than 40 minutes show their start and end times.
  9. 2021
    ImprovementAccount and security

    Warning when deleting a team

    • Before deleting a team, you see what it is linked to.
  10. 2021
    ImprovementContacts

    Automatic owner change in history

    • The change history records an automatic owner change after a set number of days.
    ImprovementDeals

    Spaces in document templates

    • Document templates pull data from spaces linked to the deal.
  11. 2021
    ImprovementCalendar and tasks

    Team tasks

    • A filter shows tasks owned by your team.

What's new in 2020

  1. 2020
    New featureMobile apps

    Call Tracker on Google Play

    • The Call Tracker app is available to download on Google Play.
    • Phone calls are automatically saved in the customer history.
  2. 2020
    ImprovementCalendar and tasks

    Change history for tasks

    • A revamped change history that also records changes to tasks.
    ImprovementContacts

    The whole team in the filter

    • The owner filter shows all users on the team.
    ImprovementDeals

    Deals on the contact profile

    • Deals on a company or person profile can be filtered.
  3. 2020
    ImprovementContacts

    Merging contacts in history

    • The change history records edits to the main contact after duplicates are merged.
    ImprovementContacts

    People on the company list

    • A new column with people’s first and last names on the company list.
  4. 2020
    ImprovementCalendar and tasks

    Typing dates manually

    • Type the date and time on your keyboard without clicking through the calendar.
    ImprovementCalendar and tasks

    Status on the task list

    • A new task status column.
    ImprovementAccount and security

    Discount notifications for managers

    • Managers can receive notifications about discounts given by sales reps.
    ImprovementIntegrations and API

    Checking API details for other systems

    • You can check whether the API details entered for other systems are correct.
    ImprovementIntegrations and APIAutomation

    Notes on companies and deals via Zapier

    • Zapier can add notes to companies and deals.
  5. 2020
    ImprovementContactsDeals

    Filtering change history

    • The change history for contacts and deals can be filtered.
    ImprovementDeals

    Address in document templates

    • A new address variable in document templates.
  6. 2020
    IntegrationCalendar and tasks

    Two-way Google Calendar integration

    • Tasks from Livespace go to Google Calendar, and events from Google go to Livespace.
  7. 2020
    New featureDeals

    Deal change history

    • Every change to a deal is saved in the history – you know who changed what.
    • Detailed history is available to admins, starting with the Automation plan.
  8. 2020
    New featureDeals

    Close date reminder

    • A notification when a deal’s expected close date is approaching.
    New featureMobile apps

    Call Tracker – call logging on Android

    • Calls made on Android phones can be logged with the Call Tracker app.
    ImprovementMobile apps

    Mobile app 1.34

    • A new version of the Livespace CRM mobile app.
    • Improvements include adding attachments to tasks and contacts.
  9. 2020
    ImprovementContacts

    Owner change notification

    • You get a notification when the owner of your contact or deal changes.
    ImprovementIntegrations and APIAutomation

    “New task” trigger in Zapier

    • Zapier can run automations when a new task is added in Livespace.
    IntegrationImport

    Import2 Wizard integration

    • Migrate data to Livespace from another app with Import2 Wizard.
  10. 2020
    ImprovementDeals

    New person when adding a deal

    • Add a new contact person directly in the deal form.
    ImprovementIntegrations and API

    New API capabilities

    • Editing and deleting notes.
    • Setting marketing consents on a contact.
    • Adding participants in visibility settings.

Changes in 2019

  1. 2019
    • Automatic duplication of the Targets and Results for the next periods
  2. 2019
    • Introduction of new pricing (16.08.2019)
    • Possibility to deduplicate contacts
    • Integration with Outlook calendar
    • Integration with Focus Contact Center
    • Possibility to specify additional fields as required
    • Possibility to define the sales process as inactive/active
  3. 2019
    • Extended configuration options for user access and permissions, available in Automation and Enterprise packages
  4. 2019
    • Changes in API:
      • Adding, editing and downloading spaces
      • Adding and editing products
  5. 2019
    • Notifications of deals closing date expiration
  6. 2019
    • Ability to import deals with products with value 0
  7. 2019
    • Integration with Sellizer – tool, which automates the distribution of commercial offers to clients and allows to send them directly in profiles of contacts and deals in Livespace
  8. 2019
    • Introduction of a manual refresh of the mailbox connected to CRM
    • Ability to add information about the current Client status on the company profile
    • Mass adding of tasks
    • New settings for the appearance of additional fields in forms

Changes in 2018

  1. 2018
    • Introduction of recurring credit card payments
    • Integration with Thulium (VoIP software), allowing you to make phone calls directly from Livespace
  2. 2018
    • Handling hours in fields specifying the date of completing the marketing consent
    • Recommending and remembering settings when importing data
    • Integration with Import2 for data migration to Livespace from another application (integration available in the Automation package)
  3. 2018
    • Ability to choose a payment method: payment card, Paypal, bank transfer, or pro-form
    • A possibility of import marketing consents
    • Task templates – the possibility to set the users responsible for a task
    • A possibility of mass completion of the marketing consents
    • A possibility to add your own parameter to the targets and results card
    • Integration with Zapier – the ability to integrate Livespace with more than 1100 applications through Zapier
  4. 2018
    • The possibility to filter the finance list based on deal ties
    • Ability to generate consent forms from the list of operations
    • The possibility to block the right for the user to edit a product price
    • The field Details of product on the deals list
    • Detailed contacts changelog for administrators (available in the Automation package)
  5. 2018
    • Ability to show list of users’ choice for public deals or contacts (for contacts the option is available only in Automation packet)
    • Ability to copy tasks templates
    • Ability to copy deals
  6. 2018
    • Introduction of Consent forms section, which allows adding information about consents to the person’s profile, e.g., agreement to the processing of personal data, marketing correspondence, or telephone contact.
    • The marketing consent form can now be sent directly from Livespace to people from your contacts list. (option available only in Automation package)
  7. 2018
    • Extended permissions configuration. The account administrator can:
      • prevent users and managers from exporting people and companies’ data from lists or contacts, deals, tasks, or spaces profiles
      • enable the option of wiping personal data after the permanent removal of a person’s profile
      • view the history of all generated exports
    • Provided on-site information on the roles of users who have access to a given deal or contact profile
    • Possibility to integrate Livespace with PieSync, which enables Livespace integration with other application
  8. 2018
    • The ability to quickly preview tasks scheduled for today, tomorrow, or overdue, thanks to the task tabs on the dashboard
    • The ability to add a task after the action in the process was accomplished
    • A new version of the mobile app – Livespace Android 1.25:
      • display and refresh the history of phone calls and the status of adding a note
      • displaying error messages in case they occur
  9. 2018
    • Changes in targets and results cards management
      • ability to group cards with the same parameters
      • ability to copy the targets and results card with its parameters
      • possibility to edit the parameters of many cards at the same time
  10. 2018
    • changes in Tasks
      • The ability to link a file template to a task
      • Links between tasks and calendar (redirection, default filters)
    • changes in Spaces
      • Import of groups and additional fields
      • Grouping and the space visibility settings
    • changes in API
      • possibility to add, delete and unblock users
  11. 2018
    • E-mail templates
      • The ability to handle additional fields as variables in an e-mail message
      • Email templates statistics
      • Examples of e-mail templates and sequences
  12. 2018
    • Ability to add a column with products to the list of deals

Changes in 2017

  1. 2017
    • Changes in the Payment section:
      • ability to pay for new seats at the end of the month
      • EUR and USD currency support
      • possibility to suspend or remove the user with a delay
      • ability to change the package yourself
    • Changes in sending email sequences
      • separate view with all email sequences, along with a progress bar
      • the ability to add variables to an email sequence template
    • Changes in sending email messages
      • information about the status of sending emails
  2. 2017
    • The ability to mass-add and remove tags using the list of operations (people, companies, deals and spaces)
    • Task Automation – system suggests adding a new task after the previous one is completed
  3. 2017
    • The ability to reply on emails from the Wall – sent and received.
  4. 2017
    • Adjustable color and size of font in sent emails
    • List of phone calls from mobile app and Datera Call-eX integration
  5. 2017
    • Improved email settings and files handling
    • Next import lock when a file is already importing
  6. 2017
    • Block adding tags by users and managers
    • More variables to the document templates
  7. 2017
    • Extended in-app help widget
  8. 2017
    • Exporting notes from the contact’s dashboard
    • Forms – grouping multiple options and change layouts
    • API – adding ‘phone’ type note on the contact’s dashboard
  9. 2017
    • Editing additional fields in bulk, using list operations feature (available on lists of people, companies, deals and spaces)
    • Adding ties to contacts in bulk, using list operations feature (available on lists of people, companies, deals and spaces)
    • Adding longer description of additional fields
  10. 2017
    • Ability to import spaces
    • Improved avatars
    • Address’s additional fields available
  11. 2017
    • New features in Google Chrome plugin
      • settings now available in plugin
      • adding and saving tags
      • description form available
      • forms available directly from the plugin
      • integration with the new LinkedIn layout
    • New list operation – you can now remove contacts from groups in bulk
  12. 2017
    • Answering your emails directly from Livespace
    • Sending a CC/BCC of an email to many contacts
    • Ability to filter the statistics by particular dates

Changes in 2016

  1. 2016
    • Mobile application for tablets available (for Android and iOS)
    • Russian version of the application available
  2. 2016
    • Different logins and email addresses for IMAP accounts
    • Extended information on tasks in Contact lists and Deals
  3. 2016
    • Tot up different types of Done tasks in Scorecard
    • Calendar tasks display improvements (in both desktop and mobile version)
    • Improved import and export of data
    • Include UserEngage.io contact profiles in Google Chrome plugin
    • Profit margin display on Deal profile
  4. 2016
    • Board view in Deals list
    • Import – exemplary data files, extended imported data scope
    • More comfortable management of additional fields
    • Email configuration improvements
  5. 2016
    • Mobile apps for iOS and Android.
    • The contact import feature has been refreshed. Also, now you can import deals.
    • Regional settings: date, number, and value formatting.
    • The email-sending feature, including email templates and variables for personalized emails.
  6. 2016
    • Balanced scorecard grouping by teams
    • An option to give the parameters in balanced scorecards your own names
    • The balanced scorecard wizard interface has been refreshed. The layout of the sales process wizard has also been changed
    • Minor changes to the Livespace interface for mobile devices
  7. 2016
    • Products have replaced incomes
    • Support for multiple currencies, product amounts, and product default prices
    • More additional options: you can now configure product cyclicality, product date, or turn on forecasted and realized values for products
    • The way in which you select a company and a contact person in the deal form has been changed
    • You can now see people’s contact information (email addresses and phone numbers) on the deal and finances lists
  8. 2016
    • The Google Chrome extension has been updated: a new interface, tag support, and deal support (deals can now be added directly from the plugin)
    • You can choose the colours of users in the calendar
    • API update
    • Livespace interface improvements (including settings, statistics, list filters)
  9. 2016
    • The contact edit/removal functions can now be separately set for people and companies
    • You can prevent users from editing the deal closing date (the status change date)
    • Deals can now be automatically closed after a defined number of inactive days
    • You can now display all the email addresses, phone numbers, addresses, and social media links on the contact list
  10. 2016
    • Acquisition sources can now be set for people, companies, and deals
    • You can now more easily filter lists and statistics by users and teams
    • Changes in the column view on lists. You can now quickly change the number of locked columns and their order. Also, sums are visible in the bottom row
  11. 2016
    • Advanced sales process configuration. Notifications can be sent to specific users who can also be automatically invited to deals
    • You can now define after-sales tasks for each sales process independently
    • When adding incomes, you can now find and select categories in a more convenient manner
    • The task list: you can now change the user responsible for tasks via the List operations
    • You can find deals and spaces by their ID numbers
    • The deal list can be filtered by the NIP number (the Polish tax identification number)
    • Changes in the interface and statistics

Changes in 2015

  1. 2015
    • Advanced sales process configuration. Now you can define which sales actions are required to win a deal, which actions cannot be completed without providing a note or attaching a file, which users are allowed to complete specific sales actions, and who should get notified when a specific action is marked as complete
    • You can show deal-winning probability on the list as well as on the deal’s profile
    • Advanced notification settings
    • The administrator can now turn off the option that allows managers to automatically view all users’ tasks
    • Improved payment handling for individual customers and companies registered outside Poland.
    • API: filtering tasks, contacts, and deals according to their owner
    • Small interface improvements
  2. 2015
    • New tabs on contact, deal, and space lists that let you quickly preview and add notes, tasks, and deals directly from a list without the need to open a contact/deal/space profile
    • You can now mention other Livespace users in notes and comments. When you type in the ‘at’ sign (@) and the first few letters of someone’s name or surname, you can choose a particular Livespace user from a drop-down menu. They will be notified that you’ve mentioned them in your note or comment
    • The information in the activity statistics can now be previewed in the form of a table, and you can also export this data to a.xls file
    • You can now disable the options that allowed managers to add and edit scorecards as well as export information from lists
    • You can now more easily see the company structure and activities of team members thanks to the redesigned team list and team profiles
    • The automatically assigned deal and space numbers are now included in the search results in Livespace
    • Przeswietl.pl integration has been modified. Now, you can also update company information (by NIP/REGON numbers)
    • Choosing a person you want to chat with in Livespace is more comfortable now
    • Small interface changes. Livespace icons have been refreshed
  3. 2015
    • New Livespace interface and global changes introduced:
      • The layout is automatically resized to match the device’s resolution (responsive web design).
      • All the information in Livespace is now displayed in a clearer and cleaner manner. The alterations include the change of colors, stronger fonts, and better contrast of the Livespace elements.
      • The icons of the main Livespace sections, as well as those of the task types, have been updated.
      • The header height has been reduced.
      • We’ve redesigned and simplified the Livespace logo.
      • The default contact and space avatars have been changed.
    • Changes were made to the appearance and behavior of the wall with activities:
      • New post filtering methods available on walls, quick team selection, and adjustment of filters in accordance with individual Livespace settings.
      • Activities on walls are now visually different from other types of notes. Also, we’ve added an activity grouping option.
      • You can now define the date while adding a note.
      • New ways of showing the most important activities on walls, including special notifications when, for example, a deal is won or when a new member joins the team.
    • Changes on lists:
      • Information is now filtered in a new way (it’s easier now even if you have a number of different filters).
      • You can find available filters by entering a string of characters
      • Clearer labels indicating which filters are on.
      • Saved filters is now a separate element on lists.
      • Information sorting methods have been simplified and we’ve changed the number of elements on lists.
      • The number of views has been reduced but at the same time, current views are more customizable.
      • The sum of results on lists is now always present in the left column.
      • The list operations are more powerful now. You can apply it to all the elements that meet your criteria (not only to those elements that are currently visible in the selected view).
      • Information can be exported now to a CSV file.
      • In the case of an empty list, you will see a notification that will allow you to add a new element to the list (a person, company, deal, task, or space)
      • Livespace now remembers the settings of sections that have been hidden in the left column on the list.
      • The column view is now wider (the left column is not visible)
      • By default, if you select a filter from the left column, other filters are automatically cleared. If you do the same holding the CTRL key, other filters will be retained.
      • You can now edit or remove an element directly from a list.
    • Changes regarding forms:
      • Forms used for adding people, companies, deals, and spaces have been redesigned.
      • You can add multiple website addresses on profiles of people and companies.
      • A patch fixing issues with adding tasks at a specified time has been introduced in the new task form.
      • Selecting people, teams, and contacts as task attendees is now more comfortable.
      • When you’re adding a task to a list, the date is now automatically set based on the active tab (for example, “today” or “tomorrow”).
      • User forms can have additional fields now.
      • The data in Livespace can be updated through integration with Przeswietl.pl.
    • More options to define user privileges
      • Permissions to delete/edit contacts and deals can now be changed independently.
      • Removed users can be shown in filter settings on lists.
      • You can restrict permissions to import contacts.
      • Permissions for users to add email accounts on their own can also be restricted.
      • The new role of Administrator has appeared in Livespace so managers have now limited access to the Account settings.
      • New users can only be invited by the Administrator in the Account settings.
      • Inviting is much more comfortable now. You can define a particular role of the invitee (user / manager / administrator) at the time of inviting them.
    • Inviting to deals
      • Inviting users and granting access to deals, spaces, and tasks has become more comfortable (now you can invite a whole team).
      • Access requests are now available in a separate section.
    • Changes in statistics
      • The statistics summary is available on the Dashboard provided you work on a wide screen (a 3-column view).
      • Pie charts have been introduced for open deals. They include Stage, Category, and Owner. Filter options have been changed.
      • The effectiveness analysis for each deal stage is more robust now, also shows particular sales actions. We’ve also introduced a new tab: Effectiveness.
      • The finances chart has been redesigned.
      • Activity statistics have become more comprehensive. There’s a short summary of changes in activity indicators with an option to filter and analyze the data from the chart.
      • The new Ranking tab displays a list of the most effective people in a team who are evaluated based on the number and value of the added deals. The feature is available to the managers only.
    • Changes in Target and Result Scorecards
      • The scorecard creation process is now simpler as the number of the main scorecard criteria has been reduced and additional parameters have been added.
      • We’ve added an option to use a numeric value from deal’s additional field as an evaluation criterium in a scorecard.
      • We’ve also added an option to use a numeric value from an income additional field as an evaluation criterium in a scorecard.
      • You can add the same scorecard criterium several times with different parameters.
      • Scorecards for teams are available now.
      • You can remove a single scorecard as well as multiple scorecards of a user at once.
    • Task templates
      • You can define task templates for companies, people, and spaces (previously, task templates were available for deals only and were called After-sales tasks).
      • You can enter a description for a task template.
      • You can also define task types in a template.
      • You can add tasks from a template on profiles and via list operations.
    • More options regarding exporting and importing
      • You can now import contact source, tags, owner, mobile phone number, and fax number.
      • You can export information from a list, along with the API ID for a future import.
      • You can import information using the APID ID and update data in Livespace based on this field.
    • Profile settings
      • There’s a new section in Livespace grouping user’s personal settings.
      • Notification settings have been moved to Profile settings.
      • Email account settings have been moved to Profile settings (visibility of this option depends on user’s privileges).
      • Settings regarding managing your own imports have been moved to Profile settings (visibility of this option depends on user privileges).
    • Other changes and improvements in Livespace settings
      • You can now add tags before they are used for the first time.
      • Quick filtering by a string of characters on lists in Settings.
      • Profile settings are now independent of Account settings.
      • The account extension section is independent of Account settings.
      • You can now change a currency symbol.
      • The Users section has been moved from the contact list to the People and teams section.
    • Changes for new accounts
      • The default sales process for new accounts has been changed.
      • A Target and Result Scorecard for the account owner is created by default.
      • The account creation wizard is now more intuitive.
    • The new Remember me feature keeps you logged in into Livespace
  4. 2015
    • More deal filtering options – activity filters in the sales process.

    • Users with Livespace contracts can add new users in a more comfortable way.

    • API changes.

  5. 2015
    • Changes in email account integration – new feature: ignored email addresses.
    • New filters on contacts and deals lists which improve searching.
    • Interface improvements.
  6. 2015
    • You can now add margin to incomes.
    • Option to tag tied elements on contact, deal, and space lists.
    • New additional field type in forms: a Dropbox file (active provided the Dropbox integration has been turned on).
    • API: contacts and deals can be filtered by tags.
  7. 2015
    • You can create your own views (and choose specific columns as well as arrange their order) on lists of contacts, deals, spaces, tasks etc.
    • A possibility to group filters on lists of contacts, deals, finances, and spaces. It makes selecting filters more comfortable.
    • You can define the default deal duration for a selected sales process. The deal finalization date will automatically be calculated based on this date.
    • Deals are automatically closed after a specified number of days from creation or finalization date.
    • Multiple deals can be added at once using list operations on people/company lists.
    • Contacts and deals can have no owner now. Contacts and deals can also lose their owner after a specified number of days of their owner’s inactivity.
    • Last owner change date is now saved for people, companies, and deals.
  8. 2015
    • The option to manage contact groups by regular users (without the administrator privileges) can be disabled.
    • Instagram integration (information from Instagram profiles can be used in Livespace contact profiles).
  9. 2015
    • Datera Call-eX integration (Datera Call-eX is VoIP software by AitonCaldwell).
    • You can add additional fields in the address area that can be used for detailed address-related information (for example, you can use such descriptions as “home,” “headquarters,” or “warehouse”). There’s also a possibility to add additional street information that can come in handy when you enter foreign addresses. We’ve also replaced the country-specific voivodeship field with the region field (for addresses outside of Poland).
    • The website address field is now a separate field in the contact form and is now indexed by the main Livespace search engine.
    • From now on, contacts, deals, and spaces can be tied to users.
    • Users who are logged into Livespace can now see real-time notifications that are displayed right after a particular event (for example, a new task assignment) takes place.
  10. 2015
    • New tab Permissions in the Account settings. All the permission settings are now brought together in one place.
    • You can now choose contact groups in the person and company forms.
    • You can set the index value in the automatic numbering of deals and spaces.
    • After-sales tasks can be automatically assigned to contacts related to a particular deal.
    • Contact list filtering by country, city, and region includes values from other addresses, not only the default ones is available.
    • You can filter deals by income and include income amounts in the extended view on the deal list (you need to turn on the costs in deals option in the settings first).
    • The summary of values on the lists of deals and finances is visible in the left column and it takes into account the total costs and income (you need to turn on the costs in deals option in the settings first).
    • On the profiles of deals, you can see the exact amounts (without rounding).

Changes in 2014

  1. 2014
    • Changes in tasks and calendar:
      • Notifications and recurring tasks.
      • You can tie tasks with multiple elements simultaneously.
      • We’ve added task statuses.
    • You can add comments and files on the profiles of tasks.
    • Przeswietl.pl integration thanks to which you can have company information automatically downloaded based on the NIP and REGON numbers of a company. The integration also allows you to find detailed information about businesses.
    • Ties can be managed directly in the forms.
    • You can make additional fields visible on the profiles of contacts and deals without needing to slide down the additional information area.
    • You can have incomes automatically marked as realized upon winning deals (an optional feature).
    • Exporting a large number of contacts works better now.
    • Thanks to textual filters on the lists of contacts and deals you can make an exact match search (after placing a phrase in quotation marks, for example: “phrase”. Note that the search feature is not case sensitive.).
  2. 2014
    • iPresso integration.
    • The email list with filtering options and a possibility to manually assign emails to contacts.
    • Internal chat for communication between Livespace users.
    • You can now change the logo in the Livespace application.
    • The sales process duration can be analyzed in the closed deal statistics.
    • Improved contact merging. Livespace gives you suggestions of contacts that you would potentially want to merge.
    • The scope of information exported from the People list is wider now as you can include the addresses of companies at which people work.
    • The privileges of regular users can be limited now (you can disable for them such options as owner changing, editing, and removing).
    • Additional settings for after-sales tasks. Such tasks can automatically be displayed upon winning a deal and you can also disable the removal option for these tasks.
    • A detailed view of the file list on profiles.
    • Scorecards can be removed by managers.
  3. 2014
    • Interface changes: the header is narrower now. We’ve also added the notification feature.
    • The form for adding incomes and costs has been redesigned.
    • New filters on the contact lists: you can now filter elements by categories and deal statuses as well as by the to-do and done tasks.
  4. 2014
    • New filters and options for statistics analysis.
    • On the Finances subpage, you can now add costs and discounts. There’s also a grouping feature for income categories and some changes in statistics (a statistics summary has been added).
    • Deals can be public now.
    • Deal and space autonumbering.
    • Filters can be saved on lists.
    • Filters for wall posts have been added.
    • You can have posts from tied (related) elements shown on walls.
    • Changes in the Account settings.
    • You can change a deal closing date in the deal edit form.
  5. 2014
    • New task statistics.
    • New feature: file templates.
    • The current scorecard status is shown on the Dashboard and on the profiles of users.
    • Users can be grouped in teams.
    • The new Follow feature introduced to observe contacts, deals, and spaces. It helps with filtering on lists as well as with browsing activities on the Dashboard.
  6. 2014
    • We’ve introduced the Tie feature to let you link contacts, deals, and spaces.
    • Contact merging option.
    • Changes in the visibility of the finances-related elements on the profiles of deals.
    • File lists on the profiles of contacts, deals, and spaces.
    • The contact importing process has been simplified.
    • Additional settings for email account integration (related to privileges and message visibility).
    • You can now add a new type of an additional field in forms: a multiple choice list.
    • More options for the Google Chrome extension.
    • You can create projects (spaces) in deals now.

Changes in 2013

  1. 2013
    • Landingi.com integration.
    • You can now quickly check the deal status right on the list.
    • A possibility of having multiple sales processes at once.
  2. 2013
    • An extension for Google Chrome.
    • The Next steps assistant.
    • Email account integration.
  3. 2013
    • SALESmanago integration.

See the new features in action

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