Global sales under full control at FDomes

About the company

FDomes is a pioneer in geodesic dome production. Since 2008, it has been delivering innovative structures for glamping, events, and the hospitality sector. FDomes projects have appeared in Coca-Cola and Ford campaigns, as well as on the set of Ridley Scott's "The Martian." The company serves clients in over 60 countries, including the US, Canada, Japan, and Poland.

Challenge: international sales and long processes

Dynamic growth, international sales, and multi-stage processes made it clear that FDomes needed a tool to stay organized, maintain visibility, and ensure continuity in client communication across markets. A two-person sales team handles clients in over 60 countries, with a sales process ranging from one month to 2–3 years. Previously, the company used Streak CRM.

Why Livespace

• A clear and intuitive interface
• The ability to fully reflect their own sales process
• Visibility into communication between sales reps and clients
• A recommendation from a trusted advisory partner (321 Grow)

FDomes' sales process mapped in Livespace

• Lead assignment and response verification
• Preliminary analysis and client contact
• Discovery — the longest stage, covering full communication and offers
• Offer presentation and further negotiations
• Order placement and production

Livespace features that support FDomes operations

Livespace helps FDomes not only manage the sales process but also in their day-to-day work.

Tasks and reminders

This is their most-used feature. It helps track every task, follow-up, client deadline, and internal handoff. „I don't need to remember to write to the client — the CRM reminds me. It's a huge relief.”

Kanban view and deals

The team regularly uses the Deals in Kanban view to keep track of which deals are active and what needs attention. „It's a great tool for team discussions about which deals are moving forward and what we can realistically expect in upcoming sales.”

Sales reports and data export

FDomes uses Livespace to create reports for marketing and leadership — for example, by source of leads, clients in a given quarter, or data exported to other tools.

Communication hub

Even though the team still uses Gmail for client communication, all emails are automatically pulled into the CRM — so Livespace remains the main source of truth. „I no longer need to ask what was agreed — I see it all in one place.”

Organized sales and transparent communication

FDomes uses Livespace not only for sales but also as a shared source of information for the marketing and logistics teams. Livespace helps maintain consistent communication and keeps a record of all agreements — which is key in projects worth hundreds of thousands of euros. Thanks to this:

• Marketing can access up-to-date client lists for campaigns
• Logistics can accurately estimate global shipping
• Leadership has a clear view of sales activities